Frequently Asked Questions

Small businesses and professionals who want to be found and contacted easily: doctors and clinics, salons, restaurants and home bakers, real estate agents, lawyers and CAs, consultants, freelancers, trainers, retailers and service providers.

No. You pick a template, fill in a simple form (name, photo, phone, services and so on) and publish. Everything is point-and-click from your dashboard.

Most people publish their first page in a few minutes. Your link works as soon as you save, and you can keep adding sections like a gallery or products later.

No. Your Miniweb opens in any phone or computer browser from your link, QR code or NFC card. Nothing to install.

A paper card is fixed once printed and is easily lost. Your Miniweb can be updated any time, holds far more (services, prices, photos, videos, map, booking), lets people save your contact or message you on WhatsApp in one tap, and never needs reprinting.

Yes. The Miniweb dashboard is mobile-friendly, so you can edit your page, update prices, and check enquiries and bookings from your phone browser.

Yes. Your Miniweb can be shown in multiple languages, including English, Hindi, Arabic, French, German, Spanish and more, and visitors can switch language on the page.

More than 40 ready-made designs for different industries, such as doctor, chef, salon, real estate, retailer, lawyer, photographer and many more. You can preview every one on our Templates page before signing up.

Yes. You can change your template from the dashboard at any time. Your content stays the same and simply appears in the new design.

Yes. You can upload a profile photo or logo, a cover image and gallery photos, and set your page details to match your brand. Custom fonts are available on plans that include them.

Depending on your plan: services, products, photo gallery, testimonials, blog posts, social media links, custom links, business hours, Google Maps location, an enquiry form, appointment booking, and embedded Instagram posts, LinkedIn posts or videos.

Yes, on plans that include the hide-branding feature. Your page then shows only your own brand.

Yes, on plans that include custom CSS and JavaScript. You can use this for extra styling or to add tools like Google Analytics or a Meta Pixel to your Miniweb.

Yes. Each plan allows a set number of Miniweb pages, from one on the starter plan to many on higher plans. Plans that include team features also let you add organisation users to manage pages for your staff.

Your link must be 6 to 100 characters using lowercase letters, numbers and single hyphens, like miniwebonline.com/dr-sharma-clinic. Use your name or business name so it is easy to remember. You can check if a name is free in the box at the top of our home page.

Your link is chosen when you create your Miniweb. Because it may already be printed on QR codes and cards, changing it later is limited. Contact support if you need to change it.

It is an online product catalogue for your business, available on plans that include it. Customers browse products, add them to a cart and send the complete order to your WhatsApp with one tap.

They open your store, choose products and quantities, enter their details and tap the order button. WhatsApp opens with a ready-made message listing the items, quantities and total, sent straight to your number.

No. Miniweb charges 0% commission on orders placed through your WhatsApp store. You only pay your Miniweb subscription.

You agree payment directly with the customer on WhatsApp, for example by UPI, bank transfer or cash on delivery. The money goes straight to you; Miniweb does not hold or process these payments.

Yes. You can create product categories and add each product with photos, a description and a price.

Yes. Add your dishes as products, print your QR code on tables or the counter, and guests can browse the menu and order on WhatsApp from their own phones.

Yes. When you edit a product or price in your dashboard, the change is live on your store straight away, and your QR code keeps working without reprinting.

No. Miniweb sends the order to you, and you arrange delivery or pickup with the customer the way you already do.

On plans that include appointments, you set the days and time slots you are available. Visitors pick a free slot on your Miniweb and book it, and the booking appears in your dashboard.

Yes. You choose which days you work and the time slots for each day, so weekends or half-days can be different.

Yes. You can make appointments paid, and customers pay online when booking through a payment gateway you connect, such as Razorpay, PhonePe, Stripe or PayPal.

All bookings are listed in the Appointments section of your dashboard, where you can review upcoming visits and keep track of paid bookings.

Not at the moment. Bookings are managed inside your Miniweb dashboard.

Yes. Add the enquiry form to your Miniweb (on plans that include it) and visitors can send you a message. All enquiries are saved in your dashboard.

Share your link on WhatsApp, in your Instagram or Facebook bio and in your email signature, print your QR code on flyers, packaging or shop counters, or tap a Miniweb NFC card on someone's phone.

Yes. Every Miniweb has its own QR code that you can download and print. Plans that include custom QR codes let you change its colours and style to match your brand.

No. The QR code points to your Miniweb link, so it always shows your latest details. Edit your page and the same printed code shows the update.

Yes. Your page has a "Save Contact" button that downloads a contact file (.vcf) with your name, phone, email and other details, ready to save on Android or iPhone.

A physical business card with a small NFC chip inside. When someone taps it on the back of their phone, your Miniweb page opens in their browser. They do not need an app.

Most modern Android phones with NFC switched on, and iPhone XS or newer, open the card with a simple tap. For phones without NFC, share your QR code or link instead.

Order from the NFC Cards section of your dashboard. Cards are made within 48 to 72 hours after your design details are confirmed, then shipped across India, usually within 3 to 7 business days with tracking.

Contact support with your order details. If the card arrives physically damaged or the chip does not work, we replace it free of charge.

Yes. Your Miniweb can be added to the home screen like an app from the browser menu, so regular customers can reach you in one tap.

Every Miniweb gets its own link on our domain, such as miniwebonline.com/yourname, included with your plan at no extra cost.

Yes, on plans that include custom domains (currently Enterprise Pro). Add your domain in the dashboard and update the DNS record at your domain provider (GoDaddy, Hostinger, Namecheap, Cloudflare and so on) as shown. Our team can help if you get stuck.

Your page is public and can be found by search engines. Plans that include SEO settings let you set your page title, description and keywords to help. No one can guarantee a ranking, but a complete, regularly updated page helps.

Yes, on plans that include analytics. Your dashboard shows visitor statistics for your Miniweb so you can see how your sharing is working.

Yes, on plans that include the blog feature. Blog posts are a good way to share updates, offers and tips with your customers.

We offer a free starter plan and paid plans that add more Miniweb pages and features such as the WhatsApp store, appointments, custom domain and branding removal. See the Pricing section on our home page for current plans and prices.

Yes. Plans come with a 7-day free trial so you can set up your page and try the features before paying.

Yes. Paying yearly costs less than paying month by month. Use the Monthly / Yearly switch in the Pricing section to compare.

You pay online at checkout through our payment partners, with options such as UPI, debit and credit cards and net banking depending on what is shown. If you need to pay offline, contact support.

Yes. You can change your plan from the subscription section of your dashboard whenever your needs change.

Yes. You can cancel renewal at any time from your dashboard. There are no cancellation penalties or long-term contracts.

If you have a technical problem we cannot fix within 7 days of your first paid subscription payment, email support with your transaction reference. Valid refunds go back to your original payment method within 5 to 7 business days. See our Refund & Cancellation Policy for details.

Your public pages are paused until you renew. Renew from your dashboard and your Miniweb goes live again.

Yes, on plans that include password protection. Visitors then need the password before they can see your page, which is useful for private price lists or partner-only details.

Your pages and dashboard are served over encrypted HTTPS connections, and access to your account is protected by your login. We never sell your data or your customers' data.

You do. Your text, photos, products, enquiries and bookings belong to you. We only use them to run your Miniweb.

Email support from your registered email address asking for account deletion, and we will permanently delete your account and data. See our Privacy Policy for your data rights.

We use essential cookies to run the site, and analytics cookies only if you allow them. You can change your choice any time with "Cookie Preferences" at the bottom of every page.

Email support with the subject "Unsubscribe" from the address you signed up with, and we will remove you from our newsletter list.

Message us on WhatsApp at undefined or email undefined. You can also use the form on our Contact page.

Yes. If you get stuck choosing a template, writing your details or connecting a custom domain, message us on WhatsApp and we will guide you.

Yes, on plans that include affiliation. Share your referral link from your dashboard and earn rewards when people you refer subscribe.

Click "Forgot password" on the sign-in page and we will email you a link to set a new one. If the email does not arrive, check your spam folder or contact support.

Yes, if Google sign-in is shown on the sign-up page you can use it to create your account in one click. You can always sign up with your email address instead.