Refund & Cancellation Policy
Governing Entity: ALS Startinnovate Private Limited • Effective: September 2026
We offer a 7-day free trial so you can test Miniweb with zero financial risk. If you encounter any technical issues with your subscription, our team resolves them or provides prompt refunds in eligible cases.
1. Free Trial Evaluation
Miniweb encourages all prospective users to evaluate platform capabilities utilizing our 7-Day Free Trial before committing to a paid subscription tier.
2. Digital SaaS Subscription Refunds
If you experience an unresolved technical platform failure within 7 days of an initial paid subscription payment, submit a formal refund request to support@miniwebonline.com with your registered transaction reference. Valid claims are refunded via original payment mode within 5 to 7 business days.
3. Hardware NFC Metal Cards
Custom laser-engraved NFC smart metal business cards are individualized bespoke products. Replacement will be provided free of charge if a card arrives physically damaged or with chip malfunction upon delivery.
Registered Corporate Entity & Tax Compliance
- Entity Name: ALS Startinnovate Private Limited
- Official Email: support@miniwebonline.com
- Phone / WhatsApp: +91-9403893696 (Mon–Sat, 9:00 AM – 7:00 PM IST)
