Last Updated: July 2, 2025
This Refund and Cancellation Policy ("Policy") outlines the terms under which Miniweb Online (miniwebonline.com), a product of www.startupinnovative.in, provides refunds and allows for cancellations of its services. By subscribing to or using our services, you agree to the terms of this Policy.
1.1. No Automatic Refunds: Miniweb Online operates on a "no automatic refunds" policy. This means that once a subscription payment is made for any of our plans (trial, free, or paid), refunds are generally not provided for the current billing cycle, regardless of usage.
1.2. Service Nature: Our services provide immediate access to digital tools and resources (mini-website builder, e-commerce features, QR menu, etc.). As such, the value of the service is largely consumed upon access and setup, making full refunds difficult to administer after commencement.
1.3. Specific Refund Criteria: Refunds are applicable only under specific, exceptional criteria as determined solely by Miniweb Online. These exceptional circumstances may include, but are not limited to, documented technical failures directly attributable to Miniweb Online that prevent the core service from functioning for an extended period, and which Miniweb Online is unable to resolve after reasonable attempts.
1.4. Eligibility for Review: To be considered for a refund under exceptional circumstances, users must submit a detailed request to info@miniwebonline.com within 7 days of the payment date, clearly outlining the issue and providing supporting evidence.
1.5. Refund Approval: All refund requests are subject to review and approval by Miniweb Online's management. Approved refunds, if any, will be processed to the original payment method within a reasonable timeframe, typically 7-14 business days.
2.1. Cancellation by User: Users can cancel their paid subscription at any time through their account dashboard or by contacting our support team at info@miniwebonline.com.
2.2. Effect of Cancellation: Upon cancellation, the subscribed service will remain active and fully accessible until the end of the current billing cycle (e.g., if you paid for a month and cancel halfway through, your service will continue until the end of that month). No further charges will be applied, and your subscription will not automatically renew.
2.3. No Prorated Refunds: We do not offer prorated refunds for partial usage periods within a billing cycle upon cancellation. For example, if you cancel a monthly subscription mid-month, you will not receive a refund for the remaining days of that month.
2.4. Service Termination Post-Billing Cycle: After the current billing cycle ends, your mini-website, e-commerce store, or other subscribed features may be deactivated or downgraded according to your plan type (e.g., to a free plan, if available, or entirely suspended). You are responsible for backing up any data or content before the end of your billing cycle if you wish to retain it.
3.1. No Payment Required: Free trial periods and free plans do not require payment information upfront (unless explicitly stated for specific trials). Therefore, no refunds are applicable for these plans.
3.2. Transition to Paid Plans: Users transitioning from a free trial or free plan to a paid plan will be subject to the terms of this Refund and Cancellation Policy from the moment of their first paid subscription.
Miniweb Online reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on this page.
We encourage users to frequently check this page for any changes to stay informed about our refund and cancellation practices. Your continued use of the Site and services following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Refund and Cancellation Policy, please contact us:
Miniweb Online
Email: info@miniwebonline.com
Website: www.miniwebonline.com
Address: 78-A Opp Union Bank, Mahant Swami Marg, Moti Nagar, Vaishali Nagar, Jaipur, Rajasthan 302021
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